FAQ
Do you take insurance?
CL Wellness does not accept insurance. There are several benefits to private pay-- primarily, a greater level of privacy and control over your treatment. When a therapy session is billed through insurance, the insurance company often requires detailed documentation about your mental health including a diagnosis and updates regarding your progress. Some clients I work with do not meet criteria for a mental health diagnosis and some would prefer to have the details of their mental health treatment separate from their insurance/medical record. Further, insurance companies often limit the number of sessions they will pay for and restrict the therapeutic techniques which can be utilized during the treatment process. Depending on your benefits, private pay rates may be lower than insurance co-pays. Please check with your insurance provider for specifics.
What if I’m still interested in using my insurance?
CL Wellness is an Out of Network (OON) provider, which means I am able to provide you with a monthly Superbill detailing the payments you have made for therapy sessions. You may be able to submit this document to your insurance company for partial reimbursement of therapy services. Please contact your insurance company directly for information regarding your eligibility and reimbursement rates. Please be aware that a mental health diagnosis is required to be provided to your insurance company for reimbursement if you utilize this option.
What can I expect when starting therapy?
In your initial intake session, we will review your symptoms and get to know each other better to make sure it’s the right fit. This is a great time to ask me any questions you might still have. The early sessions in therapy focus on building a safe container for the therapeutic process & clarifying your goals. YOUR nervous system sets the pace and you always have choices. Many clients begin to feel more hopeful & capable within a few sessions.
What are your rates?
Individual Therapy (50 minutes) - $215/session
Trauma Consultations (50 minutes) - $215/session contact me regarding consultations
Speaking, Teaching & Media Collaborations - prices vary, please contact me
Do you offer in-person therapy? What about Teletherapy?
Yes and yes! I do in-person as well as Teletherapy sessions -- please see my calendar for availability.
I still have more specific questions that aren't answered here; how can I reach you?
You are always welcome to email me service-related questions at: crystle@clwellnesskc.com, and I also offer a free 15-minute phone consultation if you'd like to chat more before booking.
Good Faith Estimate
Under the No Surprises Act (H.R. 133 - which will go into effect on January 1, 2022), health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes (under the law/when applicable) related costs like medical tests, prescription drugs, equipment, and hospital fees.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
Make sure your health care provider gives you a Good Faith Estimate within the following timeframes:
If the service is scheduled at least three business days before the appointment date, no later than one business day after the date of scheduling;
If the service is scheduled at least 10 business days before the appointment date, no later than three business days after the date of scheduling; or
If the uninsured or self-pay patient requests a good faith estimate (without scheduling the service), no later than three business days after the date of the request. A new good faith estimate must be provided, within the specified timeframes if the patient reschedules the requested item or service.
This is the public disclosure of the “Good Faith Estimate”
Note: A Good Faith Estimate is for your awareness only. It does NOT involve you needing to make any type of commitment.
To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059. Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.
If you have questions or concerns, please contact the number above.
I'm ready to connect, how do I schedule?
Click the link below to book an appointment, or feel free to call or email with any questions!